IT support is a fundamental part of every business. Without it, you could experience mass amounts of downtime due to technical issues. Not to mention all the cybersecurity risks as well! Some companies have an in-house team monitoring the IT system, but this isn’t always the best option. In fact, outsourcing IT support can be far more beneficial.
How? Well, here are a few reasons you should outsource:
Far more cost-effective
Did you know the average IT salary in the UK is £47,500? That’s a lot of money for one individual, let alone a team of IT support workers. Plus, factor in a benefits package and the costs rise even higher. Outsourcing is far more cost-effective as you typically pay a set fee for the service. It’s much cheaper than hiring an in-house team, meaning your business saves money.
With an in-house team, they can only help you while they’re at work. For most businesses, this means you only get IT support during the hours of 9 am to 5 pm. Outsourcing is different. You have IT support whenever you need it. As such, your business remains protected from any cyber threats even when you’re at home.
Here’s another stat for you, it takes 27.9 days to recruit a new member of staff in the UK. This is a nationwide average, but it shows how long it takes to hire employees. If you’re putting an in-house team together, it can take at least a month to get things up and running. By contrast, outsourcing is instant. You book an appointment, discuss the service, and everything can be sorted within a few days. There’s no faffing around, allowing you to focus on your business without worrying about anything else.
Gain access to an expert team
We’ve touched upon the fact that hiring your own team is very challenging. So much so that most of you will end up with an in-house ‘team’ of one IT manager. Needless to say, this isn’t the most effective setup. If you outsource your IT support, you have access to an entire team of experts. Not only that, but the team has also worked together for many years, meaning they know how to be maximally productive.
Use the latest technologies
Outsourced IT support providers stay updated on the latest tech trends. This guarantees that your business follows these trends. You will always use the latest and best software or hardware in your company. It stops you from falling behind, while also boosting productivity.
As you can see, there are some compelling reasons to outsource IT support in 2020. Nowadays, there are so many threats out there in cyberspace. It’s so easy for a business to suffer cyberattacks, or for software to crash. You need dedicated IT support that acts fast and prevents catastrophes from happening. You also need to save time, money, and keep the focus on your business. All of this is only possible when you outsource instead of using an in-house team.
To speak with one of our experts about IT support for your business, get in touch.