Meet the team
The people who look after your IT
Fourteen of us, all working from the office in Stourbridge. We look after IT and cyber security for around 80 organisations and 1,500 users across Birmingham, the Black Country and the wider West Midlands.
When you call, you get one of the engineers on this page. No offshore helpdesk and no call centre script. We hold IASME Cyber Assurance, we're a Microsoft Partner and we've signed the Armed Forces Covenant.
Leadership
The people who run the business
They set the direction, own the service you receive and are the people you'll deal with if you ever need to escalate something.
Service delivery
The people who answer when you call
Our service desk and engineers. They fix the day-to-day problems, keep your systems patched and secure, and run the projects that move your IT forward.
Natalie
Service Delivery Coordinator
Ian
Senior IT Support Engineer
Richard
IT Support Technician
Toby
IT Support Technician
Muminoor
Helpdesk Technician
Andre
Helpdesk Technician
Ben
Apprentice Helpdesk Technician
Behind the scenes
The people who keep everything else running
New business, marketing, finance and admin. You may not speak to them about a broken laptop, but you'll hear from them.
Mackenzie
Business Development Executive
Ranveer
Marketing Executive
Karen
Finance and Admin Manager
Careers
Join the team
We hire people who are good with technology and good with people, then give them the time and training to get better at both. Adam, who now runs service delivery, started here as an apprentice. If that sounds like somewhere you'd like to work, send your CV to careers@superfast-it.com.
Get in touch
Talk to us before you decide
If you're weighing up IT support providers, tell us what's going on and we'll give you a straight answer on whether we're a good fit. Bring your questions, your current contract and anything that has been bugging you about your IT. No hard sell.