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Meet the team

The people who look after your IT

Fourteen of us, all working from the office in Stourbridge. We look after IT and cyber security for around 80 organisations and 1,500 users across Birmingham, the Black Country and the wider West Midlands.

When you call, you get one of the engineers on this page. No offshore helpdesk and no call centre script. We hold IASME Cyber Assurance, we're a Microsoft Partner and we've signed the Armed Forces Covenant.

Leadership

The people who run the business

They set the direction, own the service you receive and are the people you'll deal with if you ever need to escalate something.

James, Managing Director at Superfast IT

James

Managing Director

Mark, Technical Director at Superfast IT

Mark

Technical Director

Adam, Service Delivery Manager at Superfast IT

Adam

Service Delivery Manager

Andrew, Customer Success Manager at Superfast IT

Andrew

Customer Success Manager

Service delivery

The people who answer when you call

Our service desk and engineers. They fix the day-to-day problems, keep your systems patched and secure, and run the projects that move your IT forward.

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Natalie

Service Delivery Coordinator

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Ian

Senior IT Support Engineer

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Richard

IT Support Technician

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Toby

IT Support Technician

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Muminoor

Helpdesk Technician

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Andre

Helpdesk Technician

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Ben

Apprentice Helpdesk Technician

Behind the scenes

The people who keep everything else running

New business, marketing, finance and admin. You may not speak to them about a broken laptop, but you'll hear from them.

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Mackenzie

Business Development Executive

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Ranveer

Marketing Executive

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Karen

Finance and Admin Manager

Careers

Join the team

We hire people who are good with technology and good with people, then give them the time and training to get better at both. Adam, who now runs service delivery, started here as an apprentice. If that sounds like somewhere you'd like to work, send your CV to careers@superfast-it.com.

Get in touch

Talk to us before you decide

If you're weighing up IT support providers, tell us what's going on and we'll give you a straight answer on whether we're a good fit. Bring your questions, your current contract and anything that has been bugging you about your IT. No hard sell.