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How can we help you?

Call Us

You can reach us by telephone during office hours.

Our office hours are 8 am to 5 pm, Monday to Friday, excluding bank holidays.

Our phone number is 0121 309 0090.

Ask for help on WhatsApp

Client IT Support Requests

For non-urgent, non-critical IT support requests, please email us at support@superfast-it.com or use the Superfast IT App.

For urgent, critical IT support requests, call us on 0121 309 0090.

You may view the status of all current IT support requests using the Superfast IT App.

Leave a Message

Complete the form to leave us a message.

We will reply during office hours.

Emergency Out-of-Hours Support

Outside of our office hours, we offer an emergency out-of-hours service for our clients.

Please note that calls are answered by our AI agent, which will take a message and contact our duty on-call engineer.

This service is for emergency use only. Non-emergencies and those without 24/7 cover in place may be charged for this service.

You can reach our out-of-hours service on 01384 880650.

 

Superfast IT Ltd

Suite 2, Winwood Court
Norton Road
Stourbridge
West Midlands
DY8 2AE