If you or your team regularly need access to shared files when you’re out of the office, you’ll know it can be tricky.
If you use a VPN, it can be slow and depends on having access to the Internet.
Offline Files is an alternative solution, but it doesn’t work well when multiple users need to work on the same files, only synchronises when you have a connection back to the server, and is problematic.
Fortunately, there is now a better option.
Using Autotask Workplace (formerly Soonr), you can have a fully synchronised copy of selected folders from your server with you at all times, be that on laptop, tablet or phone.
You’ll be able to access and work on these files wherever you are in the world and have your changes immediately replicated back to the office.
At Superfast, half of our team are office based, and the other half spend most of their time out and about working at client sites.
Autotask Workplace enables us to provide our mobile users with fast access to the files they need when working with clients.
Our mobile users can work with and save files wherever they are, with updates immediately available to our office based team, who are working with the data through a mapped drive in their normal way.
Autotask Workplace has client software for all computers: Windows, Mac, and Linux.
And there are also apps for mobile devices running iOS, Android, Windows, and Blackberry.
Even if you don’t have access to any of your own devices, you can still get to your files via a web browser from any computer.
You might be thinking that this sounds a bit like Dropbox. And it is. It has all the features and functionality you’ll find in Dropbox, plus some additional features, which are why we think it’s a better option for our clients.
The stand-out feature for me is that it gives customers the ability to cloud-enable their file server. This means people who don’t need mobile access can just work in their usual way, and this saves a lot on licensing costs compared to a solution like Dropbox.
There are also a lot of security features such as policy-based control of content, users and devices. Auditing lets us see which files were accessed, by who, and on what device. And if you lose your mobile device, it’s easy to wipe it remotely.