We offer comprehensive IT management and support for a fixed monthly fee. Our Managed IT Support service operates 24/7 and includes unlimited support, remote monitoring and maintenance, server backups, computer security, and a dedicated account manager.
The service enables your team to keep working productively without disruption and frustration, meeting the needs of your customers.
Unlike the competition, we have top-ranking customer satisfaction scores and super-fast response. This is all thanks to our treasured team of customer-caring IT experts and low staff turnover.
We get it. When something isn’t working as it should, we know it frustrates you and causes disruption. That’s why we go all-out to get you working again as quickly as possible. When you call, you can expect to get straight through to a member of our team, and we’ll usually be able to begin work on your problem in around 5 minutes.
Our existing clients tell us that it’s our people that make the difference and set us apart from the competition.
Our team are all customer-caring by nature and receive customer service training alongside their technical skills development.
We are available Monday to Friday, from 8 am to 5 pm.
However, 24/7 cover is available as an option for clients operating around the clock.
Managed IT Support agreements are on a rolling basis with a 1-month notice period during the first year, then a 3-month notice period in subsequent years..
Here are a few examples of how much we might
charge based on your requirements
10 Team members
30 Team members
100 Team members
Superfast IT are quick to respond, quick to resolve problems, and very pleasant to deal with. Based on my experience, I can strongly recommend them.Jonathan Shephard | Autism West Midlands
“I have been delighted with the service at Superfast IT, they are quick and efficient in resolving any issues we have. They provide the personal touch, and after dealing with faceless IT departments in the past, this is really refreshing.Wendy Ashley | Gravity Risk
The service we receive from Superfast IT is excellent. With their help desk, we get a virtually instant response. Not someone on a mobile phone who is stuck under a desk somewhere.Paul Kalinauckas | BCRS Business Loans