When the internet first came to prominence workers would see all their data stored on one giant sized computer in the office. Those days are long gone with all that data now able to be stored on something as small as the watch on your wrist. The need to be able to have access to your information anytime, anywhere has become a necessity. If your business has mobile workers, you know first hand how important it is for data to be accessible anywhere. Here at Superfast IT, we’ve seen this need for mobile access becomes more and more popular, and this is how we’re helping our clients solve the problem.
The offline problem
If you or your team regularly need access to shared files when you’re out of the office, you’ll know it can be tricky. If you use a VPN, it can be slow and depends on having access to the Internet. Offline files is an alternative solution, but it doesn’t work well when multiple users need to work on the same files, only synchronises when you have a connection back to the server, and is problematic.
Formerly known as Soonr, Autotask Workplace provides mobile workers with fast access to files and data. The application is downloadable on phones, tablets and laptops lets you have a fully synchronised copy of your data at all times. Once accessed the files can get edited with a replicated version getting sent back to the office. Files are also accessible via a web browser.
For further information on Autotask Workplace make sure you check out our guide to the backup solution.
Your data protected
Autotask comes with a host of security features such as policy-based control of content, users and devices. Auditing lets us see which files were accessed, by who, and on what device. And if you lose your mobile device, it’s easy to wipe it remotely.
The cost of Autotask Workplace
Autotask Workplace does come at an additional cost to your IT support. It’s just £12 per month per user plus VAT. Not only will you get access to all of the features Autotask offer, but we will also fully support it. If you are having any trouble with the application, you’ll be able to get in touch, and we’ll look into the problem.