Have you ever looked at the plethora of tangled cables in your office and not been able to get your head around it? Network cabling is complicated and should be done by an expert. If it isn’t done correctly, it can cost your business time and money. Here at Superfast IT we’ve been helping our clients in Birmingham and the West Midlands with their networking cabling for over 15 years. See how we’re taking away the headache of network cabling.
Assessments and Documentation
Before any client is onboarded onto our managed services agreement, they will have a technology assessment. This assessment provides us with clear documentation of what technology you use in your business and what sort of cabling and networking will be required if you ever have a move around. Not only does it make it easier for us, but it also saves you time with the project being carried out quickly and effectively thanks to the prior documentation.
Working with an Expert in Cabling
Network cabling isn’t easy. It’s a complicated process that must be carried out by an expert. That’s why at Superfast IT we work with an external cabling expert. Unlike other IT companies who might just send the best person to it in the office, we make sure our clients get the best. With our clear documentation, it makes it easy for our expert to quickly learn what you need and give you a timescale for the project.
A Proper Follow-up Process
We don’t complete the cabling and leave you to get on with it; we make sure your happy. Customer satisfaction e-mails let you provide any feedback once the project is completed. A dedicated account manager is only ever a call away if you encounter any problems or have a question about something. We also arrange Quarterly Business Reviews (QBR’s) to speak with you regularly which allows us to update our documentation if anything has changed in your business.
Does this sound familiar to your business? Is your IT support company honestly doing all they can to provide you with the best cabling or are they just picking someone from the office who’s available? Superfast IT provide IT support for 10-100 users in the Birmingham and West Midlands area. Want to know more or have any questions about how we can help your business? Feel free to ask below.