Is there a worse feeling than accidentally deleting an important E-mail and thinking you’ve lost it forever? We’ve all been there, and it feels like the world is ending. Luckily there are a few methods to help you recover those ‘deleted’ E-mails. With over 15 years providing IT support one of the most common questions we get asked is about recovering deleted E-mails. Take a look at our guide on how to recover deleted E-mails in Outlook both in the desktop and website versions.
Outlook desktop application 2013-2016
If you’re using the Outlook desktop application, you’ll be glad to know you can recover your deleted E-mails in a couple of different ways. If you accidently delete an E-mail from your Outlook inbox on the desktop, luckily it’s relatively easy to restore them back into your inbox.
Upon being deleted from your inbox, the message will go into your ‘deleted items’ folder.
Any E-mails you can see in this folder are available to be restored your inbox. To do this right click on the E-mail then select the ‘move’ option. From here you’ll be able to choose where you want to restore the E-mail to, more than likely you will want to move the E-mail back into your inbox;
You can also restore other items such as calendar appointments and tasks.
What if it’s gone one step further than that? Even if you’ve deleted the E-mail from your deleted items folder, you may be able to recover it. Once on your deleted items folder on Outlook, you will see a prompt at the top of the folder allowing you to see recently deleted E-mails;
From here you can then choose to restore the E-mails into your deleted items folder or get rid of them permanently;
Unfortunately, if you can’t see your E-mail after following these steps, it stands a good chance it has been permanently deleted. Although, it is worth checking for the E-mail via the search function on Outlook just in case it ended up somewhere else.
You can also recover deleted E-mails if you’re using the web-based version of Outlook. It’s a similar method to the Outlook desktop application. On the sidebar, you will see ‘deleted items’;
From here you can select to move any items that have been deleted away from your deleted items folder. To move the e-mail back into your inbox right click on the e-mail you want to move and click restore to send it back to your inbox. As you can see in the image below, there are other options too.
Unlike the Outlook desktop version, the Outlook web application will give you a prompt when you go to delete an E-mail from your deleted items folder;
As is the case with the desktop version, Outlook web always tracks recently deleted E-mails from the deleted items folder. It is important to check both folders regularly as they can get wiped after a certain amount of time. If you click ‘recover deleted items’ you’ll then see this screen (with your emails);
You can then quickly select what E-mails you want to recover to your inbox. You also have the option to permanently delete the items in this folder.
We hope this guide will ease the pain when you accidently delete an important E-mail. Have any more questions regarding E-mails? Let us know down in the comments below.