Superfast IT have been providing IT Support via a range of services to small and medium-sized businesses across the West Midlands for over 15 years. We work with businesses who typically have 10 to 100 computer users. Our clients tell us they work with us because we’re fast to respond, friendly and easy to deal with. We take IT off their hands so they can continue with growing their companies.
Providing business grade IT support and implementation of high-end cyber security methods we’ve seen all sorts of problems and issues over the years. We often get asked what problems we can solve for businesses as ‘IT Support’ can see vague and too broad. See the services we provide below and look at how we can help your business with reactive problem fixing and proactive planning of your IT infrastructure.
Supply and Installation of New Computer Hardware
If you need new hardware in your business ranging from new PC’s and laptops to hardware for your network. At Superfast IT, we can make sure you’re getting the right product and the best deal from trusted sellers.
Microsoft licensing can be complicated and difficult to get right. With our detailed lists of users inside your business, we can make sure all users have the right licenses not only increasing productivity but saving you money.
Office 365 and Azure
Azure Active Directory integrates with Office 365 to allow management of user identities. We can work with you to help set up and manage users accounts.
Network Cabling Installation
Working with network cabling experts, we create a detailed plan before implementation and keep constant communication to make sure your needs get met.
If you need a new server we can make the process as pain-free as possible. We can make sure the right one is purchased for your businesses and you have as little downtime as possible.
Before any client is onboarded a technology assessment on your business premises is carried out. This proactive planning helps the process of becoming one of our clients as smooth as possible benefiting both parties.
We can provide 24/7 IT support via remote and on-site problem fixing. We have a dedicated services team that you can communicate with and engineers that can visit you on site.
Cyber security can seem daunting to implement correctly. Our security audits make sure your networks are protected as they can be and flag up any changes that should be made.
Email Security and Spam Filtering
There’s nothing more annoying than hundreds of SPAM E-mails clogging up your inbox on a regular basis. We can implement dedicated E-mail and SPAM filtering tailored to your needs helping you be more productive.
Having business-grade endpoint security and malware protection is now a must for businesses. Upon installation, we will install our endpoint security and malware protection and provide constant monitoring and updates for making sure your network is secure as possible.
Remote Backup and Disaster Recovery Services
Never worry about losing your data again. We can keep regular backups of your data and if the worst happens restore it quickly to make sure you have as little downtime as possible.
Firewalls are a critical part of a business network we can make sure yours has the correct protocols in place. We can manage both software and hardware versions of firewalls and create any additional rules you would like.
Internet Connectivity and Broadband
We now need to be connected to the internet 24/7. We can make sure your internet speeds meet your requirements, and you know what broadband package you’re on.
IT Consultancy and Business Advice
We’re only ever a phone call away, but we also make sure we have regular contact with our clients via Quarterly Business Reviews where we come to you and make sure everything is going as you want it to.
Our Learning Centre has regular content on a broad range of IT subjects for your free IT education. The Learning Centre has the latest IT news, actionable advice, downloadable guides and more.
Superfast IT always deliver over and above my expectations and I would highly recommend them to anyone looking for Managed IT Support Provider services
Adrian Church – Managing Director – Alloy Heat Treatment