IT support
and Services

 

 

Let's Work Together

Technology is powerful. Our IT support services will keep businesses moving. With the right technology, you can grow, modernise and future-proof your business. 

Explore our IT support and services

A range of IT support and services designed for small and medium sized businesses.

IT support

IT support is the heart of what we do. Superfast by name and superfast by nature. We know that reliable computer systems and resolving IT issues quickly is vital. 

When you subscribe to Superfast IT support, you will also benefit from our core Cybersecurity pack. We are your virtual IT department - you can tap into our vast technical knowledge and additional IT services.

Enhanced Cybersecurity

Upgrade your cybersecurity with our Enhanced Security Package, designed specifically for SMEs and highly recommended to all businesses. We can also help you pass Cyber Essentials accreditation. 

IT support and services

IT support

Your own virtual IT department

Quick fix technology issues.
Basic cyber-protection.
Long-term strategic IT partners.
 

✓ Superfast response, available Mon-Fri or 24/7
✓ Custom technology roadmap
✓ Proactive: Maintain IT to prevent issues
✓ Expert advice
✓  IT systems management and administration
✓  Unlimited remote and onsite IT support
✓ Core security package included
✓  Servers and Office 365 data back-up
✓  Free website hosting and domain
✓  Account management - regular reviews and recommendations
✓ Access to educational resources and webinars

Cyber security services

Cybersecurity

Keep your business safe

Security packages designed for SMEs.
Guidance to pass IASME Cyber Essentials accreditation.
 

✓   Security updates
✓   Anti-virus
✓   Secure web browsing
✓   Email security
✓   Network security
✓   Secure remote access
✓   Security policies
✓   Two-factor authentication for Office 365
✓   Employee security awareness training
✓   Phishing simulations
✓   Dark web monitoring
✓   Endpoint detection and response
✓   Disaster recovery testing

Services and major IT projects

We can deliver your major IT and technology projects or upgrades: Cloud computing, data back-up, Microsoft 365 licensing,  telephone systems, IT consultancy and Internet, WiFi & 5G connectivity.

Align technology investment with your business goals
and digital transformation

We get a real buzz from steering your future technology investments to align with your business goals. We are here to support you through your digital transformation.

Cloud computing services

Cloud Computing

Cloud solutions to fit your business needs & budget

Future-proof and modernise your IT with cloud computing solutions. Find long-term, secure remote working solutions.
Find the right cloud platforms and switch from traditional IT to cloud.
Cloud and IT systems to enable seamless grow.

Data back-up for servers Microsoft office 365, OneDrive teams and Sharepoint

Data back-up

Recover data, emails & documents

Servers kept secure and data regularly backed-up.
Back-up copies of Microsoft 365 email & apps, OneDrive, Teams & SharePoint.

Four copies of data stored for complete peace of mind.
Website back-up and recovery.

Microsoft Office 365 partners and licenses

Microsoft 365

Microsoft Partners and advisors

Licensing, migration, support and advice for Microsoft 365. Management of accounts.

Work smarter. Make the most out of Microsoft 365 applications. Automate and make the most out of MS Teams, Power Automate (Flow) and OneDrive.

From automation to consistently branded email signatures and digital mileage solutions.

Business telephones or telephony - cloud or traditional

Telephones

Telephony, traditional or cloud VoIP phone systems

Professional telephone systems for offices and businesses for reliable communications.

Smoothly handle customer and suppliers enquiries at home, in the office or offsite.

Upgrade to cloud VoIP telephone systems for a modern phone system that is budget friendly.

IT consultancy

IT Consultancy

Advisor and technology partner

Work collaboratively with us to uncover and implement the technology you need to meet business goals, within budget.

From IT infrastructure and cloud to ERP and digital transformation. Understand where you are now and the technology you need to meet your business goals and vision.

Internet connectivitiy commercial WiFi and 5G upgrades for businesses

Internet, WiFi and 5G

Connectivity in a digital world

Having technology that is quick, responsive, reliable and accessible remotely is key to maximising productivity, performance and growth.

Businesses rely on the Internet to operate today. We provide internet solutions that are affordable, reliable and scalable. We provide a secure, super-fast business internet connection that enables flawless use of digital tools, without lag. Also, explore the opportunities of 5G.

Superfast IT always deliver over and above my expectations and I would highly recommend them to anyone looking for Managed IT Support Provider services.
Dudley engineering and manufacturing business Alloy Heat Treatment
Adrian Chruch
Managing Director, Alloy Heat Treatment, Engineering, Dudley
We have bean dealing with Superfast IT for many years and the team are always very responsive to our technical glitches, in most cases issues are resolved within a few minutes! Cheers guys!
Kevin Jukes
Google review ★★★★★
Superfast IT are our IT saviours. Any issues I have encountered with my PC, laptop etc, a quick call to them and one of the team are always quick to respond and resolve. When I had to start working from home at the start of Covid-19 lockdown, I had so many tech issues and I was calling them at least 2 to 3 times a day requiring assistance, but they just called back sorted it and had a natter. They are such a friendly team and I cannot recommend them enough.
Alison Morgan-Kimberley
Google Review ★★★★★
 

Let's explore how we can work together

IT support and services to remedy your technology woes.