Wendy Ashley – Director
Gravity Risk Services are an award winning independent insurances broker based in the Black Country. Founded just four years ago they’ve seen incredible growth and now help to protect around 400 clients businesses through their mantra of giving “down to earth insurance advice”. In their own words, they have no desire to be the biggest broker, just the best. Previously working in the corporate world of insurance brokers, now Gravity Risk Services Director Wendy Ashley saw first-hand how remote IT support can be. When Wendy joined Gravity Risk, she had no expectations for their IT support.
Here at Superfast IT, we started helping Gravity with their IT support back in 2013, and have developed an excellent working relationship helping them with all their IT needs. Just in 2016 we’ve sorted and closed 35 tickets for Gravity! E-mails, new users, files and more and all 35 have been met with a 100% positive feedback score. Don’t just take our word for it. Here’s what Wendy had to say about our services:
I have been delighted with the service at Superfast IT, they are quick and efficient in resolving any issues we have. They provide the personal touch, and after dealing with faceless IT departments in the past, this is really refreshing. They live up to their name and you will always have a response within a few minutes, and receive updates as they progress through the issues until they are resolved. Bhav and the rest of the service team are great to deal with, and nothing is too much trouble. They don’t come across as a small company, you always feel there is an experienced team there to resolve problems. At Superfast everybody has the same ethos as us, and they are a really good solid company”
We’d like to thank Wendy for her kind words about the service and support we provide, and we look forward to working with Gravity Risk Services for many years to come.
For more information about Gravity Risk you can visit their website here – Gravity Risk Services Website