Creating and implementing an efficient IT strategy and plan has become more important than ever as we become ever connected by technology. Long gone are the days where this task can get swept under the carpet from months on end. The most successful business will have a well mapped IT strategy with a clear direction and room for change. We know first hand how difficult this can be to come up on your own without any expert help. At Superfast IT, we’ve helped small to medium sized businesses create comprehensive IT strategy and plans for over 15 years. See how we’re taking away the headache of creating a well-developed IT strategy.
Before we take on any client at Superfast IT, we carry out a technology assessment at their office. This assessment gives us a detailed understanding of their systems and network. Which in turn helps us create the best and most comprehensive IT strategy for the future. These assessments allow us to see any missing pieces in your IT strategy and infrastructure enabling us to make recommendations to give you less IT headaches in the future.
Dedicated Account Manager
At Superfast IT, we ensure that every client has a dedicated account manager. Rather than being passed from person to person, your account manager will be your first port of call for any account related queries. From the previously mentioned technology assessment, your account manager will know your IT infrastructure and be able to help you with any changes to your IT strategy or plan.
Quarterly Business Reviews (QBRs) for your IT strategy
Every quarter your account manager will come and pay you a visit. The visit is to make sure everything is going as it should be with your IT strategy and more. These regular check-ups let us see how your strategy and plan is going and gives you the chance to flag up anything you think needs changing. Also looking at your active users and applications used your account manager can make sure you’re getting charged the correct prices.
An IT roadmap is where together with your account manager you draw up some short and long term goals. These goals based on the technology in your business will help ease your IT headaches. By identifying your IT problems on a regular basis, we can recommend different software and hardware. The regular meetings mean we can find the quickest solution for you.